Effective Date: March 2025
At Growth Pathshaala, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you engage with our services.
1. Information We Collect
We may collect the following information when you fill out forms, enroll in a course, or interact with our platforms:
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- Personal Details: Full name, email ID, phone number, gender, date of birth
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- Academic & Career Info: Qualification, occupation, exam targets, preferences
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- Payment Information: UPI details, bank transaction ID (no card storage)
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- Device & Usage Data: IP address, browser type, pages visited, session time (for online classes or website analytics)
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- Psychometric/Counseling Data: Only used for internal counseling purposes, securely stored and never sold or shared
2. How We Use Your Information
Your information may be used for the following purposes:
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- To confirm course registrations or test bookings
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- To send important course-related updates via WhatsApp, SMS, email, or calls
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- To generate reports, invoices, and certificates
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- To analyze academic performance and provide feedback
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- To enhance our services and user experience (via feedback, analytics)
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- To process payments and send fee-related notifications
3. Information Sharing Policy
We do not sell, rent, or trade your personal data to any third party.
However, we may share limited information with:
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- Payment Gateways: For fee processing (e.g., Razorpay, Paytm, etc.)
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- Communication Platforms: WhatsApp API, email automation tools (for updates only)
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- Partner Institutions: If you are referred by or opting for services via a partner school/institute — your data may be shared solely for that purpose
All data sharing is done securely and strictly for operational reasons only.
4. Data Security Measures
We use industry-standard practices to ensure your data is safe:
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- Password-protected systems
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- Controlled access to student information
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- Routine monitoring of our website and servers for vulnerabilities
However, while we strive to protect your data, we cannot guarantee 100% security in cases of cyberattacks or unauthorized breaches beyond our control.
5. User Rights
You have the right to:
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- Request access to your personal data
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- Correct or update incorrect information
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- Request deletion of your personal data (not applicable for enrolled users with ongoing or past services)
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- Opt out of promotional emails and messages
You can raise such requests by contacting our support team.
6. Data Retention
We retain your data:
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- For the duration of your enrollment
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- For up to 2 years after service completion (for issuing certificates, support, feedback, or re-enrollment)
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- Psychometric reports and assessment data may be retained for research and improvement purposes, but anonymized where required
7. Cookies & Tracking (Website Usage)
Our website may use cookies to enhance your experience. These help us understand visitor behavior, optimize content, and improve loading speed. You can control cookie preferences through your browser settings.
8. Policy for Children & Minors
Our services are intended for students age 13 and above. If you are below 18, parental or guardian consent may be required for enrollment.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with a revised date.
10. Contact Us
For questions, complaints, or data access requests, contact:
Email: admin@growthpathshaala.com
Let me know if:
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- You’d like to add any specific disclaimer related to WhatsApp communication or marketing use
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- You want this formatted for your website backend or PDF upload
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- Or if it’s ready for final approval
